Account Deletion Guide for MATA App - Mata Today

Heading: Requesting Account Deletion from MATA

We understand that there might come a time when you decide to leave MATA. If you wish to delete your account, please note that the process is manual to ensure the security and privacy of your data. Follow the steps below to request the deletion of your account.

How to Request Account Deletion:

  1. Compose an Email: Open your email client and compose a new email to support@mata.today.
  2. Subject Line: Please use the subject line “Account Deletion Request.”
  3. Provide Your Details: In the body of the email, include your full name, the email address associated with your MATA account, and, if possible, your user ID. This information helps us securely verify and process your request.
  4. Send the Email: After you’ve filled in the necessary details, send the email to us.

What Happens Next?

  1. Confirmation Email: Our support team will send you a confirmation email acknowledging receipt of your deletion request.
  2. Verification: We may contact you to verify your identity and ensure the security of your account.
  3. Processing: Once verified, we will proceed with the deletion of your account. We’ll inform you once the process is complete.
  4. Before You Request Deletion:
  5. Consideration: Remember, deleting your account is permanent. You will lose access to your profile, preferences, and any content you’ve created.
  6. Feedback: We value your feedback. If there’s a specific reason you’re choosing to leave, or if there’s anything we can do to improve your MATA experience, please let us know in your email.

Thank You

Thank you for being part of the MATA community. We’re sorry to see you go but respect your decision. Should you ever wish to return, we’ll be here to welcome you back.


Need Assistance?

If you have any questions about the account deletion process or need further assistance, please don’t hesitate to reach out to us at support@mata.today.

We wish you all the best on your future endeavors and hope to have the opportunity to serve you again.